How to prepare your staff for training

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So your company has chosen to be one of the many, many businesses in South Africa that trains their staff, but how are you going to ensure you get the best possible result on the day?


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Understanding how to effectively prepare employees before they embark on training can be the difference between receptive, motivated employees at a workshop or resentful, disinterested employees who would much rather be back in the office or salesfloor than on a training course.
To help avoid a scenario like this Staff Training has put together a few pointers on how to properly prepare your staff before the training, helping you to achieve your desired results the first time round:
1. Communicate with the employees you intend to train
It is impossible to stress enough how important it is to have two-way communication with your staff before you send them on training. Employees who are kept in the dark about why they are being trained or not given enough notice of the training tend to feel singled out and resentful towards the whole process - so be as transparent as you can.
2. Determine the specific outcomes you would like the employee to achieve from the training, and find out what the employee would like to achieve and why.

Explain the reasons for sending the employee on training, e.g. to reduce workplace accidents, increase sales figures, or understand how to better manage company time, and give the employee an opportunity to identify specific questions they may have for when the training occurs.
3. Provide the employee with course outlines etc.

When preparing the employees for training you should be sure to provide them with ALL the necessary documents, including:
The Course Outline
Copies of your correspondence with the Training Provider
Maps to the Venue (typically supplied by the Training Provider)

Helping employees realise the value of training from a personal and business perspective is the first step in ensuring a wholly positive outcome from your investment in training - and indeed the first step in fostering a truly motivated and professional workforce.

Contact Staff Training at [email protected] or (021) 839 3021

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