The Unemployment Insurance Fund (UIF) has urged contributors of the fund to rectify all mistakes made in applications for benefits.
The UIF provides short-term financial relief to contributors of the fund should they require it. The fund has noted that a number of mistakes made in the application process along with outstanding documents are preventing the UIF from processing claims.
They noted that the following mistakes appeared most frequently when contributors apply for normal benefits. These mistakes occur when contributors apply via the uFiling system.
- Termination dates not captured on UI-19 forms
- Clients' banking information and details differ from that of the Department of Home Affairs. Clients must submit UI.2.8 and UI.49 forms
- Requests for payments are submitted before a claim is approved (request for payments must only be submitted once the claim is approved)
- Salary Schedules, Medical Certificates and leave Income (UI.2.7 form) are not uploaded for Illness and maternity Benefits
The Fund said, ‘The UIF is urging applicants to correct errors on their normal benefit claims and submit the missing information to permit our officials to pay’.
The UIF offers the following benefits…
For more information, you can contact the UIF’s call centre by calling 0800 030 007.
