This program focuses on developing the skills needed to be successful in the workplace. One of the greatest challenges for graduates is to acquire employability skills, over and above their academic and technical skills, which is needed in the workplace.
Employers expect graduates to be ready to run with their new jobs while graduates expect employers to show them the ropes – this leads to an expectation gap which can clearly create work stress and tension.
It is essential that graduates are prepared to enter the workplace, possessing key employability skills which will enable them to compete in today’s job market.
Workplace Basics
Contributing to the functioning of an organisation by understanding employee roles, processes and documentation
To understand safety procedures in a workplace for themselves and your work colleagues
Effective communication
Applying responsibility and a positive attitude
People Skills Outline
Effective communication
Interpersonal and Professional relationships management with colleagues and clients
Ethics and social responsibility in business.
Guidance for analysis and decision making
Social Awareness Skills Outline
Basic budgeting skills
Anger management in the workplace
Harassment in the workplace
Skills to understanding cultural diversity
Customer Service
Generating repeat business
Develop top-level phone skills
Ability to meet customer needs and expectations in a positive manner
Recognise and resolve customer complaints
Basic Computer Training
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Introduction to Computers
DURATION: 5 days
PRICING: R4 032
VIEW THIS COURSE: https://eskilzcollege.co.za/courses/workplace-readiness-programme/
To find out more email [email protected] or contact us on 010 030 0080
