Human Resources

Poor candidate experiences in corporate hiring not only drive away top talent but also inflict lasting damage on company reputations. Organisations would do well to consider the unintended impact of flawed hiring practices, according to a leadership expert

A severe shortage of skilled labour is undermining construction across Africa, with South Africa among the hardest hit. In a 2024 report, the International Labour Organization (ILO) identified the skills gap as a major contributor to substandard construction work and escalating project costs.

Every small business owner dreams of landing a big customer. It’s the kind of breakthrough that doesn’t just change a business. It changes everything. For most entrepreneurs, the hustle isn’t only about profit. It’s about purpose.

Customer loyalty programmes have exploded in popularity, enticing consumers with points for everyday actions—swiping a credit card, hitting the gym, or making a purchase.

South Africa’s relay teams made headlines this month with their outstanding performance at the 2025 World Athletics Relays in Guangzhou. From smooth baton passes to well-timed surges, they secured multiple victories and qualifications for the World Championships in Tokyo.

In today’s business environment, customer experience (CX) has become the defining factor for success. Companies can ill afford to ignore the importance of service management. If anything, it must become a strategic driver of customer satisfaction and loyalty.

In May 2025, GoodApp, a South African-born home services platform, was named Start-Up of the Year at the prestigious Intelligent ICT Awards, an honour that not only recognises technical achievement but also affirms the growing momentum behind purpose-driven African innovation.

As South Africa’s Broad-Based Black Economic Empowerment (B-BBEE) compliance continues to evolve, the financial and operational downsides of non-compliance are becoming important considerations. Not fully understanding the standards or mismanaging paperwork can lead to penalties, lost opportunities and reputational damage.

In a night dedicated to honouring digital innovation and technical brilliance, 4C Predictions claimed the spotlight—winning the prestigious “ICT Team of the Year” award at the 2025 Intelligent ICT Awards, hosted by Lynchpin Media.

For 13 years, Chris started every Monday morning in the same boardroom sitting next to his boss, coffee in hand and plans on the table. But this Monday is different. The table is empty. He is being retrenched.

inq. Group, a leader in intelligent connectivity and digital solutions, has been named the winner of the Innovation for Business Growth category at the prestigious Intelligent ICT Awards Africa, held on 8 May 2025.

President Cyril Ramaphosa’s call to equip South Africans with future-proofed skills has not gone unanswered as the Steel and Engineering Industries Federation of Southern Africa (SEIFSA) has made a firm commitment to address the country’s skills gap through its investment in the SEIFSA Training Centre (STC).

Over the past few weeks, there have been articles and headlines questioning whether or not the country should continue with its Broad-Based Black Economic Empowerment (B-BBEE) policies.

In today’s digital age, your online presence is more than a personal diary or collection of memories. It’s a reflection of your professional persona and personal brand, playing a crucial role in the hiring process.

Since its launch five years ago, the Durban Chemicals Cluster (DCC) Small and Medium-sized Enterprises (SME) Accelerator has recorded tangible growth for the local chemicals industry, driving over R41 million in new sales and generating an estimated 359 new jobs.

As companies expand their operations across borders, managing payroll becomes increasingly complex. Each country has its own set of rules, tax structures, employment laws and reporting requirements, and what runs smoothly in one country can become a major compliance challenge in another.

The idea that creativity is all about the people in the room has dominated how we think about innovation for decades. Hire the right minds, assemble dynamic teams, mix seniority and junior energy; and the ideas will follow. But the physical space where this thinking takes place is often treated as secondary. A blank canvas. A neutral backdrop.

Waiting until you’re on the wrong side of the Protection of Personal Information Act (POPIA) before taking action is a risk no business can afford. Beyond the threat of hefty fines or legal consequences, there’s the potential for serious reputational damage – something that’s often far harder to recover from.

Leadership, for the longest time, has been mostly equated with charisma, assertiveness, and a commanding presence. The loudest voice in the room or the most gregarious personality tends to dominate, leaving introverts—those quieter, more reserved individuals—overlooked for leadership positions.

Synthesis Software Technologies, a leading South African software development and cloud solutions provider, today announced an exciting new partnership with Remapped, an innovative SaaS platform that significantly accelerates and optimizes Oracle workload assessments for AWS cloud migrations.