If you're having trouble checking the status of your R350 grant from Sassa, there are a few simple things you can follow.
How To Check Your Sassa Account
- Sign into your Sassa account using your South African ID number and password.
- Once you have logged into your account, select the ‘Check Your Grant Status’ button from the top navigation menu or from the ‘My Services’ widget on the homepage.
- The status of your application will be clearly visible on this page.
If you are unable to access your Sassa account or the status displayed is not correct, you will need to contact Sassa. Here’s how you can contact the agency:
- Via telephone on 0800 60 10 11
- Or via the Sassa website's ‘Ask Sassa a Question’ link.
Sassa will be able to advise you on the current status of your application and advise you of what you should do next.
Check Your Email Or SMS Notifications (If Applicable)
SASSA will send you an email or SMS to notify you of whether or not your R350 grant has been approved. Check your email and SMS inbox (of the email address and cellphone number you provided on your grant application). If you have not received a notification, please contact Sassa directly.
Call Sassa To Check On The Status Of Your Application
If you want to make sure your application is being processed, you can contact Sassa directly or visit your nearest Sassa office.
Simply let the staff know that you're inquiring about the status of your R350 grant and they will be able to tell you what you need to do next. However, please keep in mind that it may take longer for them to get back to you than it would take for you to check your email inbox or search on the internet.
Monitor Any Announcements From Government Regarding R350 Grant Applications And News Updates
You can always check the South African Government’s official announcements or news updates regarding R350 grant applications on the government website.
They will usually post regular updates containing information regarding the status of your application, as well as any instructions that Sassa may notify applicants with.
It's important to check this regularly to stay informed and up-to-date with your application and to avoid missing any important information.