How To Submit Your Sassa SRD Grant Appeal For October 2024

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If your October 2024 R370 grant application was unfortunately denied, you can appeal. This guide will walk you through the steps to effectively appeal your SRD grant decision.


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The South African Social Security Agency (Sassa) provides essential financial support to millions of South Africans through the Social Relief of Distress (SRD) grant. If your SRD grant application has been denied, you have the right to appeal.

How To Appeal Your R370 Sassa Grant For October 2024

  1. Visit the ITSAA Website: Go to the Independent Tribunal for Social Assistance Appeals (ITSAA) website.
  2. Enter Your Details: Provide your South African ID number and the cell phone number you used during the application process.
  3. Verify Your Identity: Click "Send Pin" to receive a verification code via SMS. Enter the code to proceed.
  4. Select Appeal Month: Choose the month you are appealing for.
  5. Provide Reason for Appeal: Select the reason for your appeal from the available options.
  6. Submit Your Appeal: Click "Submit" to complete the process.

What Happens Next?

  • Appeal Status: If your Sassa SRD Grant appeal is successful, you'll receive an SMS notification. If you don't hear back within 90 days, check your appeal status online.
  • Unsuccessful Appeal: If your appeal is denied, you may need to take further action, such as approaching the High Court for a review.

SRD Grant Eligibility Criteria

To qualify for the SRD grant, you must:

  • Be a South African citizen or hold an asylum seeker/special permit.
  • Be unemployed.
  • Not receive any other social grant or government financial assistance.

Visit the Sassa SRD website to check if your appeal has been approved, rejected, or is still pending.

The SRD grant is a lifeline for many unemployed South Africans. If your application was denied, don't hesitate to appeal.

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South African social grant recipients can look forward to a much-needed boost to their monthly grant payment. As announced in this year's Budget Speech, Sassa grants are set to soon increase.

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