Postbank has confirmed that it will continue issuing black cards beyond the 20 March 2025 deadline. The process of replacing gold cards with black cards will continue until the end of June 2025, by which time Postbank expects all beneficiaries in need of a replacement to have received one.
Beneficiaries who are bedridden can request a home visit by registering at a Sassa office. To do so, they must provide a medical certificate, their ID, proof of their medical condition, and a cellphone number. This service can be arranged at a Sassa office or by contacting the Sassa or Postbank call centre.
In a joint statement with Sassa, Postbank assured beneficiaries that grant payments would continue without disruption, even if they have not yet received a black card.
Millions of Sassa gold cards are set to expire on 20 March 2025, making them unusable for transactions, including grant withdrawals. Beneficiaries with expired gold cards can collect their April grant payments at any of the 540 Post Office branches nationwide.
This applies to those who have not replaced their gold cards, asylum seekers, and Postbank grant beneficiaries.
Beneficiaries with black cards must access their funds through ATMs and retailers, as they will not be assisted at Post Office branches.
Postbank has taken these measures to ensure that there are no interruptions in the payments of social grants and that beneficiaries who are yet to replace their Sassa gold cards continue to access their grants when the time for their cards to stop working arrives on 20 March 2025,
