The South African Social Security Agency (Sassa) has introduced a new biometric identity verification system to combat social grant fraud, specifically targeting the Social Relief of Distress (SRD) grant. However, the move has sparked criticism from advocacy groups who argue it unfairly burdens beneficiaries.
Sassa requires biometric verification for SRD applicants updating contact details or suspected of identity theft. Those flagged must complete the process to secure their grant application and payment.
Verification Requirements and Concerns
Verification requires a smartphone/computer with a good camera, internet access, and a well-lit environment. Advocacy groups, like the Universal Basic Income Coalition (UBIC), highlight that many beneficiaries lack these resources, particularly those in food poverty.
The UBIC also criticizes the lack of notice given before implementing the measures, potentially leading to unexpected grant payment suspensions.
While acknowledging the need to fight fraud, the UBIC expresses concern about the use of third-party data and automated profiling in the verification process. They worry this could unfairly flag beneficiaries without transparency or informed consent. Additionally, the requirement for a Smart ID Card, not officially mandated, creates further access barriers for vulnerable beneficiaries.
The UBIC urges Sassa and the Department of Social Development to be transparent about the verification process and ensure all eligible beneficiaries can access their grants without unnecessary hurdles.
