The South African Social Security Agency (Sassa) has clarified that beneficiaries of the R370 SRD grant do not need to reapply for payments for February 2025. Individuals who submitted valid applications in previous months will be automatically considered for ongoing payments.
Sassa urged applicants to avoid submitting duplicate applications, stating:
All valid applications from previous months are considered during monthly evaluations, and there is no need for clients to reapply each month.
The agency also confirmed that once a beneficiary is approved and their circumstances remain unchanged, they will automatically qualify for subsequent payments.
Monthly Verification Process
The R370 SRD grant, disbursed monthly, undergoes a rigorous verification process to ensure that beneficiaries continue to meet eligibility requirements. Sassa collaborates with the Department of Home Affairs to verify identity and citizenship, while the Treasury confirms income levels through bank account checks.
Only after these verifications are completed does Sassa approve payments, which typically follow an end-of-month schedule.
Common SRD Payment Issues and How to Resolve Them
Despite the streamlined process, some beneficiaries face delays in receiving payments. The most common issues include:
- Missing Banking Details: Beneficiaries must provide valid bank account information via the Sassa website.
- Outdated Banking Details: Sassa no longer uses Postbank accounts, and beneficiaries need to update their details accordingly.
- Incorrect Cash Send or Mobile Money Details: Errors in ID numbers or mobile phone numbers can delay payments.
If none of these issues apply and payment is still delayed, beneficiaries are encouraged to contact the Sassa Customer Care Centre at 0800 60 10 11.
How to Check Your SRD Grant Status
To track the progress of SRD grant payments or verify payment dates, beneficiaries can conduct a status check via the Sassa SRD website.
Steps to Check Your Sassa SRD Status:
- Visit the official Sassa SRD status website.
- Enter your ID number and the mobile number you used during the application process.
- Verify your identity by entering the One-Time Pin (OTP) sent to your phone.
- Once verified, you will be able to view your application status and payment date.
What Happens If There’s No SRD Payment Date?
Approved beneficiaries without a visible payment date will not receive their grant. This is often due to incomplete or incorrect application details. Beneficiaries should review their information and make the necessary updates to avoid delays.
A Lifeline for Millions
With over nine million monthly applicants, the SRD grant provides vital support to South Africa’s unemployed population. By automating renewals and offering ongoing verification, Sassa ensures a smoother process for beneficiaries.
However, recipients are reminded to keep their details up to date and to use the SRD website to monitor payment schedules.