The University of South Africa (Unisa) is taking steps to improve student account security by upgrading all myLife email accounts. This upgrade will involve a brief service interruption of approximately three hours.
Unisa users an Open Distance e-Learning (ODeL) approach, allowing students to study from home without attending in-person classes. Online examinations have also been implemented in recent years.
Following the upgrade, students resetting their passwords through the "Forgotten Unisa Password" function will be required to create new passwords for both their myUnisa and myLife accounts. This enhanced security measure aims to further protect student information.
From 16 July 2024, you will have to create a new password for myUnisa and your myLife e-mail account whenever you use the "Forgotten Unisa password" function.
Unisa strongly encourages students to regularly update their myUnisa/myLife passwords. This can be done conveniently through the Microsoft Online Password Reset link, which is part of the university's multi-factor authentication system. This system significantly reduces the risk of unauthorized access to student accounts, even if a password is compromised.
You can do this via the Microsoft Online Password Reset link, which forms part of our Multi-Factor Authentication. This significantly reduces the risk of unauthorised access to myUnisa/myLife, even if your password has been compromised. Click here for more information on securing your access to Unisa's digital services.
To ensure stronger account security, Unisa has provided students with a guide for creating robust passwords. These passwords should be at least 12 characters long and incorporate a combination of uppercase and lowercase letters, numbers, and special characters.
Students seeking guidance on creating strong passwords can find tips and examples directly on the Unisa website. For further information or assistance, students can contact the Unisa toll-free number at 0800 00 1870
