The National Student Financial Aid Scheme (NSFAS) relies on your myNSFAS account information to communicate about your funding. Outdated contact details can cause problems, but updating them is quick and easy.
Here's how to keep your NSFAS contact details fresh on the myNSFAS portal.
How To Update Your NSFAS Contact Details On myNSFAS Portal
- Head over to the NSFAS website
- Click the "myNSFAS" button and log in with your ID number and password.
- Go to "Profile Information" and update your email address.
- Click "Verify" and then "OK" for the face scan. Follow the prompts to confirm your identity.
- Update your cellphone number and repeat steps 4 and 5 to verify with a face scan.
- Once the "Verify" button turns green, click "Update Contact."
Having trouble updating? Here are some solutions:
- Clear your browser cache: Sometimes, cached data can cause issues.
- Try a different browser or device: If clearing the cache doesn't work, switch things up.
- Contact NSFAS support: For persistent problems, reach out via email at [email protected] or call their helpline at 08000 67327.
Keep an eye on your updated email and phone for a confirmation message from NSFAS letting you know your changes are saved.
