NSFAS Contact Details - How To Contact NSFAS To Check Your Bursary Status



NSFAS is the National Student Financial Aid Scheme which is the most popular bursary fund for students who study at a public university or TVET College. You will need to stay in contact with NSFAS to make sure there are no problems with your bursary application and payments.



NSFAS is the National Student Financial Aid Scheme which is the most popular bursary fund for students who study at a public university or TVET College. You will need to stay in contact with NSFAS to make sure there are no problems with your bursary application and payments.

NSFAS was started by the government to help students from poor and working class backgrounds to get access to higher education.

NSFAS application and registration opens in the later part of the year for eligible students with the NSFAS closing date usually being in the next calendar year.

NSFAS gives bursaries that go beyond just paying for your fees. They'll also pay for your registration, accommodation, transport, books through NSFAS allowances.

So what are the NSFAS funding requirements?

The most important requirement is that your combined household income should come to R350 000 or less per year.

Usually, students and future students will submit their NSFAS online application for a NSFAS bursary using your myNSFAS account.

Cape Town City Centre

The physical address of the NSFAS head office and contact centre is in the Cape town City centre. However applicants or returning students don't have to attend the centre in person. You can register an account on the MyNsfas website - just make sure you remember your Nsfas login details.
NSFAS Email Address and Other NSFAS Contact Details

Applicants or returning students can contact NSFAS via the contact center Toll free number 08000 67327 on Monday – Friday from 8:00 am to 17:00.

You can also contact them via their email address [email protected].

These are the details you need for NSFAS wallet enquiries.

Frequently Asked Questions About NSFAS

Q1 - Who qualifies for NSFAS?

To qualify for NSFAS, students must be South African citizens or permanent residents, come from a family with a combined annual income within a certain threshold, and be enrolled at a public university or TVET college in an approved program.

Q2 - How do I apply for NSFAS?

You can apply for NSFAS online through the NSFAS official website during the application period. You'll need to create an account, provide necessary documents, and fill out the application form.

Q3 - When is the NSFAS application period?

The application period for NSFAS typically opens around August or September each year and remains open for a few months.

However, these dates can vary, so it's important to check the official NSFAS website for the most accurate information.

Q4 - What documents are needed for NSFAS application?

Commonly required documents include proof of identity, proof of income for parents/guardians, matric certificate or latest academic results, and a signed consent form if you're under 18.

Q5 - Is NSFAS a loan or a bursary?

NSFAS funding is now a full bursaries. Before government policy was changed, NSFAS was predominantly a loan scheme. In the last few years this has changed.

Those who obtained NSFAS funding when it was loan scheme still have to repay their funding when they get a job. But these days the payment of fees, accommodation and allowances is a full bursary and nothing has to be paid back.

Q6 - How is NSFAS funding disbursed?

NSFAS funding is generally disbursed directly to the university or college where the student is enrolled. It covers tuition fees, accommodation, and a living allowance, and any remaining funds are given to the student for other study-related expenses.

Q7 - How do I check my NSFAS application status?

You can check your application status by logging into your NSFAS account on their website the MyNsfas student portal.

They provide updates on whether your application is approved, pending, or requires further information.

Q8 -How To Submit A NSFAS Appeal

    Log into your “MyNSFAS" account on the NSFAS website Click the 'Track Funding Progress' option
    Check the application progress tabs
    If your application status reflects an unsuccessful message, you may submit an appeal by clicking on the 'Submit Appeal Tab'
    Once you are on the 'Application Appeal' page, you can see the reason for your unsuccessful application status
    You are then able to choose the appeal reason
    Then upload certified required documents to support your reason
    Then click 'Submit Appeal'
    You may now track the progress of the appeal on your myNSFAS account.

Make sure that you meet the eligibility criteria and that you have uploaded all the supporting documents before applying or submitting your appeal.

Q9 - Can I appeal if my NSFAS application is rejected?

Yes, if your application is rejected, you have the right to appeal the decision. The NSFAS website provides information on the appeal process and the necessary steps to follow.

Q10 - What are the contact details for NSFAS?

You can contact NSFAS through their official website www nsfas org za, call center, or social media channels. Their email address and other details are at the top of this article.


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NSFAS status check

In this complete guide to doing a NSFAS status check we show you what to do when checking on your NSFAS bursary to make sure you receive your funding.





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