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Internship

Redefine your future with an internship at Neotel

Tue, 02 Jun 2009 13:37

Have you recently completed your bachelor’s degree in science or commerce with specialisation in informatics, computer science, information systems, business analysis, or the like?

Do you want to join the high-paced competitive world of the ICT industry?

Neotel is offering graduate intern programs in Business Process Management and Revenue Assurance in 6-month segments. This is a unique opportunity to launch your career in ICT.

An overview of each program is provided below. Interested candidates must submit their application via email or fax 086 5630 155.

What should your application include?

Copy of your qualifications
Copy of your identification document
Your curriculum vitae
The program you are applying for
Tell us about yourself, why you want to be in telecoms, and what you can offer Neotel
The reference number, top right of this page

Please note: The applications will be open from 3rd June 2009 to 15th June 2009 and short listed candidates will be required to present themselves for an interview at the Neotel Head Office in Woodmead, Johannesburg.

If you have not been contacted for an interview by the end of June 2009, please consider your application unsuccessful.

Revenue Assurance

The activities performed by Revenue Assurance will provide the intern with a very broad understanding of the telecoms revenue value chain and expose them to all the systems and processes that make up the value chain, including the weaknesses that lead to revenue leakages.

Interns will be able to apply their systems analysis, software development, business analysis, quantitative analysis skills, to the discipline of Revenue Assurance.

Typical responsibilities for Revenue Assurance interns will be to:

Work in the revenue assurance team
Collect exception reports from all business and functional units as defined in the RA procedure documents
Conduct analysis of information presented in exception reports and confirm remedial action plans with activity owners
Analyse bill run information and assist in identifying billing anomalies
Analyse information in business and operational systems and assist in identifying system and process shortfalls leading to exceptions and losses
Extract data from business and operational systems
Assist in quantifying the real revenue loss and exposure for the group

Qualifications, Skills, and Attributes

Hold a BSC in Computer Science, BCom in Information Systems, Business Analysis, Informatics
Additional finance diploma or degree will be advantageous
Excellent analytical skills
Strong written and verbal communications skills
Integrity
Pro-active self starter
Organised, systematic
Must be flexible to adapt to rapidly changing environment
Good interpersonal relations
Team player

Business Process Management

The activities performed by Business Process Management will expose interns to all the policies and procedures deployed in a modern telecommunications provider.

Interns will also be introduced to the principles and standards promoted by the TeleManagement Forum such as eTOM, TAM and the efforts to align these with the ITIL framework for IT service management.

Business Process Management strives to develop, implement, monitor, and improve end-to-end process for Neotel’s operation, thus ensuring the highest levels of efficiency, customer experience and cost optimisations.

Interns will be able to apply their systems analysis, business analysis, and quantitative analysis skills, to the discipline of Business Process Management.

Typical responsibilities for Business Process Manager Interns will be to:

Work in the business process management team
Perform business process analysis and modelling
Capture cross functional business process requirements
Learn about best practice standard and methodologies for business process development
Conduct interviews with Neotel staff members to understand their activities and processes
Assist in documenting processes
Conduct process compliance reviews and feedback to stakeholders

Qualifications, Skills, and Attributes

Hold a BSC in Computer Science, BCom in Information Systems, Business Analysis, Informatics
Additional finance diploma or degree will be advantageous
Excellent analytical skills
Strong written and verbal communications skills
Integrity
Pro-active self starter
Organised, systematic
Must be flexible to adapt to rapidly changing environment
Good interpersonal relations
Team player

To find out more, please visit Neotel.