Customer Care Training and Consulting provides focused training workshops in customer care for frontline employees, supervisors and managers.

We also provide various consulting services to assist companies in implementing quality management practices within their service environment.

We provides talks on customer care given by Howard Badler, Author of Quality Customer Care. ISBN Number 0620325097.

Customer Care Training and Consulting is a member of IMCSA (Institute for Management Consultants of South Africa), SANCU (South African National Consumer Union), NSASA (National Speakers Association of South Africa).

Articles from Howard Badler at Customer Care Training & Consulting
* Bringing Batho Pele into your business
* Consumer Profiling
* How to be a good manager
* What are my consumer rights
* South Africa wins the World Cup

Customer Care Training and Consulting is listed in the Training Directory in these categories:

Assessor, Moderator, SDF & ETDP
Customer Service
Finance, Accounting & Governance
Food and Beverage Industry
Information & Communications Tech
Sales and Customer Service
Secretarial and Admin
Supervisor & Junior Management
Team Development
Tourism and Hospitality
Transport, Freight & Logistics
Wholesale and Retail