Sassa Status Check: How Do I Check My SASSA Pending Status?



The South African Social Security Agency distributes social grants to millions of people each month. These individuals rely on monthly Sassa payments to purchase their most basic needs.  





Are you wondering about your SASSA grants and want to know your SASSA status? We understand that staying updated on your SASSA status is important. 

The South African Social Security Agency (SASSA) plays a vital role in the distribution of social grants, including the SRD grant, to millions of beneficiaries each month. They let you do a Sassa Status Check to see how your application is doing.

What Is A Sassa SRD Status Check?

Knowing how to check your SASSA SRD grant status can provide clarity and peace of mind during the application process. This as it will guide you whether or not to take action to ensure your receive your SRD grant. 

What Is SASSA Pending Status?

When you submit your application for a SASSA grant, it's not uncommon to encounter an application status that says 'Pending'.

If you check your SASSA status and it says pending, this simply means that your application has not yet been approved, and SASSA is currently reviewing and verifying your details. 

It's important to note that the agency processes a significant number of applications, and the verification process takes time. Therefore, patience is crucial while waiting for your application to be processed.

To check your SASSA status, you have a couple of options available. You can perform an SRD status check or a general SASSA status check through the official SASSA website. Here's a step-by-step guide to help you through the process:

How To Check Your SASSA Grant Status

  •  Step 1: Visit the official SASSA SRD grant website. 

  • Step 2: Scroll down to the section labelled 'Application status,' where you'll find relevant details about your application. 

  • Step 3: Look for the option that says 'Click here to check online' and click on it to proceed. 

  • Step 4: Fill in the required fields on the subsequent page. You may be asked to provide personal information such as your ID number, name, surname, and application reference number. 
  • Step 5: Once you've completed the necessary fields, submit the information.

What Happens After Completing a SASSA SRD Grant Status Check? 

After submitting, you should be directed to a page where you can view the current status of your SRD grant application

It's worth noting that due to the high volume of applications being processed by SASSA, your application status may not be immediately available. Therefore, it's important to check back periodically until your status is updated and accessible.

What To Do About A Successful SRD Grant Status 

If you check your SRD Grant status and it indicates that your application for the distress grant has been approved, you will soon receive your money. 

Once you receive confirmation from SASSA that your grant money is available for collection, you have several options to access it. This confirmation will be sent to SRD grant beneficiaries via an SMS to the cell phone number used by the grant beneficiary when they applied for the grant.

What To Do About An Unsuccessful SRD Grant Status 

If your SRD grant application is rejected, you will have an unsuccessful SRD grant status. You can appeal the decision. 

How To Submit A SRD Grant Appeal 

To do so, visit the SRD grant appeals website and provide your ID number and cell phone number. Make sure to enter the One Time Pin (OTP) sent to your phone via SMS. 

You can appeal for each month your SRD grant application was rejected. Remember to submit your appeal within 30 days of receiving the unsuccessful application status from SASSA. You can expect to hear back about your appeal within 60-90 days. 

The decision made by the Independent Tribunal for Social Assistance Appeals (ITSAA) is final. 

However, if you're unhappy with their decision, you can seek a judicial review by approaching the high court. The application for a judicial review must be submitted within 180 days of receiving the ITSAA's decision.

Where To Collect Your SRD Grant? 

Approved SRD grant beneficiaries can collect their grants at various retail stores such as Pick n Pay, Shoprite, Checkers, and Boxer stores. 

These retail partners offer a convenient way for beneficiaries to access their funds as they have many locations across the country and convenient operating hours. 

Alternatively, if you prefer, you may choose to have your grant funds deposited directly into your personal bank account. 

This option eliminates the need to physically visit a retail store and saves you money that you would have spent travelling to the retail store to collect your distress grant.

How To Contact Sassa 

You can visit the Sassa website for information or contact Sassa directly. The Sassa toll-free number (080060 10 11) and dedicated email address for grant enquiries ([email protected]) are available for assistance and support.

The SASSA Toll-Free Number 

The SASSA toll-free number is a dedicated helpline specifically designed to address queries and provide guidance to applicants and approved grant beneficiaries. Toll-free means that it does not cost beneficiaries any money or airtime to call SASSA for their grant queries.

The SASSA Head Office 

Serious concerns may be escalated to the SASSA head office, which is the central administrative body responsible for overseeing the grant distribution process.

The Social Assistance Act 

It's important to remember that SASSA operates within the framework of the Social Assistance Act. The Act provides for the rendering of social assistance to persons and the establishment of an inspectorate for social assistance, among other things. 

By adhering to the established guidelines, SASSA aims to provide much-needed financial assistance to those who truly need it. 

Familiarising yourself with the provisions of the Social Assistance Act can help individuals understand their entitlements, eligibility criteria, and the processes involved in accessing financial assistance.

The Grants Provided Under The Social Assistance Act 

SASSA distributes several permanent grants as well as temporary grants under the Social Assistance Act. Permanent grants include the Older Persons grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top-Up, and Grant-in-aid. 

The SRD grant is a temporary grant provided under the Social Assistance Act. Each of the grants distributed by SASSA is only paid after the agency is satisfied that the person has met all the eligibility criteria  for a SASSA grant. They will be required to submit required documents to support the grant application. 

In conclusion, staying informed about the status of your SASSA application is crucial during the grant application process. By following the provided steps and utilising the official SASSA resources, you can check your SASSA pending status.

Do Still Need Assistance With Your Pending Sassa Status?

If you have any further questions or concerns regarding your SASSA application, eligibility criteria, payment dates, or any other related issues, it's recommended to contact SASSA directly for assistance. 

You can visit the SASSA website for information or use the provided contact options.


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