How To Track Your Sassa Grant Application For July 2023

The South African Social Security Agency (Sassa) provides the R350 Social Relief of Distress (SRD) grant to South Africans who are unemployed and do not receive any form of income. 

In order to qualify for this grant, all candidates must be unemployed, between the ages of 18 and 59 years old and earn less than R624 per month.

After eligible applicants have submitted their application for the R350 grant, they are able to track their application status to see the outcome. 

There are various ways to track your application status. Applicants can always do a SRD status check or a general Sassa status check.

How To Do A Sassa Status Check

Here’s how to check your grant application status online:

1. Go to the SASSA SRD grant website
2. Scroll down to 'Application status'
3. Click on 'Click here to check online'
4. Fill in the required fields
5. You should then be able to see the status of your R350 grant application

Check your Sassa application status by using WhatsApp as follows:

1. Add the Sassa WhatsApp number to your contacts: 082 046 8553.
2. Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number. 
3. Sassa will then provide the necessary information regarding your application status.

Should applications require additional assistance, with tracking their status, they can also contact the Sassa call centre on 0800 601 011.

What To Do If My Application Is Rejected?

If your SRD grant application was unsuccessful there is an opportunity for you to submit an appeal and this may result in Sassa changing your application outcome.

It is important to note that these appeal applications are no longer submitted directly to Sassa. Initially, Sassa handled the appeal applications when the grant was first introduced, but they no longer process appeals.

Instead, unsuccessful R350 grant applicants must submit a R350 grant appeal application to the Independent Tribunal For Social Assistance Appeals (ITSAA). 

Follow these steps to submit a SRD grant appeal:

1. Visit The ITSAA Website
2. Enter Your Identification Number
3. Enter The Cell Phone Number You Used During The Application Process
4. Click Send “Pin”
5. Once you receive the pin, you will be required to insert it and click “Submit”
6. Select the month that you are appealing for
7. Secret the drop-down arrow to choose the reason for your appeal application from the options provided
8. Click “Submit” to complete the appeal application process

Once individuals have submitted their appeal application, the ITSAA then uses various databases to verify information provided to verify their eligibility for the grant. The databases are used to confirm personal information and income information as well.

Furthermore, applicants are advised that they will receive the outcome of their appeal applications between 60 to 90 days from when it was submitted. The decision made by the ITSAA are considered final.

To find out more about Sassa grants, including the R350 grant, head to our Sassa section.