How To Track Your Sassa Grant Application For November 2023

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If you're among the group of South Africans who struggle to make ends meet due lack of financial support, it is likely that you have applied for a permanent social grant. Keeping track of that grant application feedback is just as important and this is what we are looking to guide through.   


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Social grants play a crucial role in the livelihoods of South Africans who have no alternative means of making an income. These grants are administered by the South African Social Security Agency (Sassa) and include the following:

  • The Old Persons Grant, 
  • Disability Grant, 
  • Care Dependency Grant, 
  • Social Relief of Distress Grant, 
  • War Veterans Grant, 
  • Foster Child Grant, 
  • Child Support Grant 
  • A Grant-in-aid. 

It is crucial that you meet the eligibility requirements of your preferred social grant before submitting your application. This is primarily because these grants are specifically intended for people with no income. Sassa will subject you to a means test to ensure that this is true.

The agency will also require that you provide supporting documents to accompany your application depending on the grant your are applying for. This is with the exception of the Foster Child Grant, as it is paid out on the date of a court order.

How To Track Your Sassa Status 

Provided that you qualify and have submitted your application, or in the case of an initial rejection, an application appeal, You will have to constantly keep track of your feedback from Sassa using the steps outlined below:

  1. Visit the SASSA website.
  2. Enter your ID number.
  3. Enter your cell phone number that you used to apply for.
  4. Track your grant appeal or overall status.

As mentioned above, the Social Relief of Distress grant is also provided by Sassa to qualifying individuals. The difference is that it was not implemented on a permanent basis. This grant is slated to end on 31 March 2024. So if you are one of its applicants this is how you can keep track of your application feedback. 

How To Track Your SRD Grant Application

  1. Go to the SASSA SRD grant website
  2. Scroll down to 'Application status'
  3. Click on 'Click here to check online'
  4. Fill in the required fields
  5. You should then be able to see the status of your R350 grant application

You can also contact Sassa on the call centre phone number on 0800 601 011 for help in tracking your grant application. It is also worth noting that it is necessary to submit an appeal if you have already done so.

For the purpose of updating you on the status of your application and/or appeal, Sassa will send you an SMS. Because of this, it's important to confirm that the phone number you supplied is accurate.

What To Do If Your Sassa Grant Application Is Denied

While this may not always be the case, there is a possibility that your grant application could be rejected. The rejection will come with written reasons from Sassa. When this happens Sassa grants you the chance to lodge an appeal, but this has to be done within 90 days of receiving feedback from Sassa.  

Suggested Article:

sassa shopfront

The Covid SRD Grant is very important if you have no other regular income - so if your bank details change you will want to make sure you inform Sassa. We can help if you need to change your srd.sassa.gov.za banking details.

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