SASSA: How To Change Your Banking Details -


The Covid SRD Grant is very important if you have no other regular income - so if your bank details change you will want to make sure you inform Sassa. We can help if you need to change your banking details.



The South African Social Security Agency (SASSA) has asked applicants to provide their banking details as this will result in the faster processing of their R350 grants.

Sassa - How To Change Your Banking Details

If you find that you need financial support the government will assist in the from of the SRD grant. You must apply for the SRD payment and give Sassa banking details as well as your bank details.

Your grant application will be processed much faster if you submit all the correct banking details and generally follow all the instructions.

You can specify your payment method and having your payment paid directly to your bank account is the best way to avoid fraudulent activities. Make sure you submit the correct bank details so you receive the payment on time.

The Sassa banking details link allows you to submit banking details directly on the website. This is sometimes referred to as the money transfer option and it means that they will use the payment method of transferring the SRD R350 grant payment to your bank account.

If you need Sassa to provide assistance you can submit a request for help with the SRD application process.

You must also provide other personal details like your ID number and your registered mobile number. However Sassa recognises that sometimes banking details change - more details on how to do that later.

After you apply for the SRD grant you will receive an SMS notification to your cellphone number that confirms your details. This is just one way that Sassa prevent fraudulent activities relating to the SRD grant.

There were originally payment dates for the SRD but now they are paid into your account on any day of the month.

bank details

How to change your banking details

What happens if you are an approved beneficiary of the SASSA SRD Grant and you find out that Sassa do not have your correct banking details? We have their contact details for you if you need to give them your updated banking details.

Your Sassa grant can be paid into an account at any of the major banks.

When you get a new bank account you just need to give the banking information to Sassa by updating your banking details online. The SRD R350 grant cannot be collected from the Post Office any longer. This has led to many more people receiving their SRD R350 Grant via bank accounts.

Sassa Change Banking Details

Then you must change your banking details by following the steps listed below to make sure that future payments are paid to you by the Sassa banking details link. Of all your personal details your personal bank accounts information is the most important when you change banking details at Sassa.

You should change your banking details as soon as you can as the Sassa banking details listed on their system can take a few days to change and you don't want to delay your grant payments.

The money transfer option may be available for future payments if you have confirmed your details via the secure link and confirmed your bank account number with your new banking details.

Banking information is listed with your mobile phone number under the details for your SRD R350 grant and other SRD banking details. To change your Sassa banking details follow these steps:

Step 1: Visit the SASSA website

Step 2: Find the ‘How do I change my banking details

Step 3: Insert your ID number

Step 4: An SMS containing a secure link will be sent to the mobile phone number with which you registered during the application.

Step 5: Click on the link in the SMS

Step 6: Select the bank account details option. Insert your banking details (It must be your personal bank account).

SASSA cannot pay your grant into a mobile phone number that is registered to another person.

Documents Needed To Change Your Sassa Grant Payment Method

With this month’s social grant payments currently underway, South African Social Security Agency (Sassa) has had to avail other social grant collection methods to beneficiaries. This came after the Post office closed down some of its branches.

As a result, Sassa announced that social grant recipients who wish to change their payment method to a personal bank account will need to provide specific documents. The agency stated that the required documents include: 

  • Proof of a bank account received from the bank 
  • or a three-month bank statement that shows the client's personal details such as their name and bank account, 
  • as well as proof of identity.

The new requirements will apply to all social grant recipients, except for those who receive the Social Relief of Distress (SRD) grant.

The change in payment method is aimed at providing greater flexibility and convenience to beneficiaries, reducing the need to visit physical payment points.

Sassa has also urged beneficiaries to ensure that they provide accurate and up-to-date information when making changes to their payment methods. Failure to provide the necessary documents may result in delays in the processing of payments.

Correct Person's Bank Account

One of the most important things that Sassa must do is the pay the grant money into the correct bank account - so make sure your banking details are correct or you will have to change banking details.

All the major banks allow you to receive your grant money in your account but please note that the Post Office no longer pays out the R350 grant.

If people don't provide their banking details they will have to collect their grant at the post office. What is important to note is that the Post Office does not issue SRD grants on the days when they issue disability, old age and other social grants.

Don't forget that asylum seekers and special permit holders can also apply for the R350 SRD grant. If you are an asylum seeker or a special permit holder then you should follow the instructions carefully when applying for the grant on the Sassa SRD website.

It can be difficult for refugees to open a bank account but you can also specify on the Sassa banking details link that you need assistance with this. They will also not have an ID number but their refugee number should be sufficient.

However it is a very strict rule with Sassa the SRD R350 will not be paid into another person's bank account.

All in all if you can receive your grant payment into the account with your bank you will find the process much easier. You don't even have to go to a bank as you will be able to use at ATM machine from he relevant bank to get your money.

Just check whether the bank will charge you for withdrawals as you don't have to lose any of your SRD R350 to fees.

Sassa balance

Sassa Status check

If at any times you aren't sure about your Sassa status in terms of the social relief of distress grant then it is advisable to submit a request for your details on the Sassa website.

We do get many reports at the Skills Portal office about people tricked by fake sites so make sure you are using the official Sassa website at - especially when you have to change your banking details.

We hope that you found this article useful. All that's left is to wish you good luck as you make your banking details change. We hope everything goes smoothly for you.

If you want to know how to change your number click here

How To Check Your Sassa Balance On Your Phone

Here's a step by step on how to check your Sassa balance.

  1. Dial 1203210# on your phone.
  2. Select option 1 for balance enquiry.
  3. Enter your South African ID number.
  4. Follow the prompts to complete the balance enquiry process.

Note that there may be a small charge for using the USSD service to check Sassa balance, depending on your mobile network provider. Also, make sure that your phone is connected to a network with good coverage in order to successfully use the service.

How to check your Sassa status via WhatsApp

If you prefer to check your Sassa status using your mobile phone, you can do so with a simple WhatsApp message. 

Follow these step-by-step instructions to check your Sassa status via WhatsApp: 

  1. Add the Sassa WhatsApp number to your contacts: 082 046 8553.
  2. Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number. 
  3. Double-check the accuracy of your ID number to avoid any errors. 
  4. Sassa will then provide the necessary information regarding your application status.

After sending the SMS, you will receive a response with your SASSA status. The message should include information about your application, payment dates, and eligibility.

How To Submit A SASSA Appeal

Follow these steps to submit a Sassa appeal:

  1. Visit The ITSAA Website
  2. Enter Your Identification Number
  3. Enter The Cell Phone Number You Used During The Application Process
  4. Click Send “Pin”
  5. Once you receive the pin, you will be required to insert it and click “Submit”
  6. Select the month that you are appealing for
  7. Secret the drop-down arrow to choose the reason for your appeal application from the options provided
  8. Click “Submit” to complete the appeal application process

How To Track Your R350 Grant Appeal

In order to check  your SRD grant appeal you are required to do a SASSA status check on your appeal to make sure that you appeal hasn't got lost in the Sassa system.

To check on your SASSA grant appeal status you need to have your ID number with you. This is how you research your grant appeal and find out your grant appeal status.

  1. Go to Sassa Appeals Website
  2. Enter ID number
  3. Enter telephone number
  4. Track appeal

​​​​​​You can also call the Sassa Call Centre on their cellphone number which is 0800 601 011. If you've already submitted an appeal, you don't need to submit another or contact the Sassa office.

It is important to note that the outcome of your appeal will be relayed through a confirmation message via SMS, this is why it is important to provide the correct contact details.

What Other Grants Does Sassa Provide?

The Department of Social Development and the South African Social Security Agency (SASSA) currently provide eight social grants in total, meant to provide financial support to citizens who are receiving income that is very little, or who are receiving no income at all.

They used to work with the Post Office for this but they were an unreliable partner.

Citizens who wish to become recipients of these existing Sassa grants need to meet certain eligibility requirements that will be double checked by the Department of Home Affairs' database.

Old Age Pension:

This grant is intended for elderly South Africans who have reached the qualifying age of 60 for women and 65 for men.

Disability Grant:

This grant is designed for individuals with disabilities who are unable to support themselves financially due to their disability.

Child Support Grant:

This grant provides financial assistance to caregivers or parents to help with the basic needs and care of children under the age of 18.

Foster Care Grant:

This grant supports caregivers who have legally taken responsibility for a child in foster care. It provides financial assistance for the care and well-being of the child.

Care Dependency Grant:

This grant is specifically for parents or guardians who are caring for children with severe disabilities that require constant care and supervision.


This grant is available to individuals who receive a care dependency grant or a disability grant and require full-time care and support from another person.

Use the Official Sassa Website

You can always go on the official Sassa website to run a Sassa status check to confirm the status of your Sassa grant application.

Now that the SRD grant has been confirmed for at least another year it is worth staying up to date.

Although the Department announced that they had returned money to the National Treasury because fewer people were claiming the SRD grant, it is still the most popular of all the social grants.

Government's Future Plans For Sassa Grants

During a budget vote delivered in May 2023, Minister of Social Development,  Lindiwe Zulu, announced the allocation of funds for the National Department of Social Development in the 2023/24 financial year. 

The budget aims to provide crucial support to the most vulnerable members of South African society, with a particular focus on direct cash transfer payments.

The total budget allocation for the National Department of Social Development amounts to R263 billion. Of this amount, R253 billion is specifically designated for direct cash transfer payments to an estimated 27 million eligible grant beneficiaries by March 2024

Zulu also pointed out that this sum constitutes approximately 96.4% of the Department's total budget over the Medium-Term Expenditure Framework (MTEF) period, ensuring that the funds reach the hands of those who need them the most.

Plans To Prioritize the Current Cycle of The SRD Grant 

In addition to the direct cash transfers, an extra R41 billion has been earmarked for various purposes within the 2023/24 financial year. The allocation includes R35.7 billion for the implementation and administration of the Social Relief of Distress (SRD) grant until March 2024. 

This program was previously announced by the Minister of Finance, Enoch Godongwana and aims to assist individuals and families affected by the ongoing pandemic. An additional R400 million has been set aside for the administrative costs associated with the program.

Additional Allocation To Curb Inflation On Social Grants  

Furthermore, R5.8 billion has been allocated to account for the inflationary increase of the value of grants. This adjustment acknowledges the rising cost of living and aims to ensure that grant recipients can meet their basic needs more effectively. 

The remaining R7.8 billion is specifically designated for the administration of grants by the South African Social Security Agency (Sassa). The Minister emphasized the government's commitment to improving the lives of vulnerable citizens through these substantial budget allocations. 

The direct cash transfer payments and supplementary funds for Covid-19 relief and inflationary increases demonstrate the government's dedication to providing crucial financial support to those in need.

By allocating a significant portion of the budget to Sassa and directly reaching the hands of beneficiaries, the government aims to uplift and empower those who rely on social grants as a lifeline.

Zulu added that the implementation of the allocated funds will be closely monitored to ensure that they are disbursed efficiently and effectively, benefiting the intended recipients and contributing to the overall well-being of the country's most vulnerable populations.

As the country continues to navigate the aftermath of the Covid-19 pandemic, the government's commitment to supporting citizens through social development initiatives remains a priority, reaffirming its dedication to building more inclusive and resilient social security for the country.


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