This programme(SAQA no. 23655) is a NQF level 3 qualification/learnership worth a minimum of 120 credits.

This qualification is for individuals who are involved in the Administration function in any organization or business in any sector. The core component contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows the learner to gain specialist knowledge, skills and insight in the areas of Reception and Customer Service.

Module 1: 10-13 April 2012

Module 2: 14-17 May 2012

Module 3: 11-14 June 2012

Module 4: 16-19 July 2012

Module 5: 13-16 August 2012