Benefits & Outcomes • Adopt proven methods and techniques for increased investigation competencies • Use accepted labour practices to chair a disciplinary hearing • Consider evidence and make a fair finding based on the facts presented • Be able to apply your own company policy fairly and consistently in the workplace • Use internal action effectively and recognise when formal procedures are necessary • Checklist for fairness and substantive fairness • Avoid wasting time and money • Draft charges that are clear and concise • Present evidence with confidence and conviction • Take appropriate action based on facts