This course is accredited by the Services Seta and covers unit standard 252043 at NQF level 5 worth 6 credits.

2 Day course

COURSE OVERVIEW

Because of the increasing shift to a highly diverse workforce in our country, organisations know that they must help employees understand, accept and capitalise on differences among people. This course will enable employees to respond to workplace diversity issues with openness and trust. Moreover it helps people to appreciate that diversity management is about more than legal or ethical compliance – it is about good business sense. The course is aimed at all employees within the organization including middle and senior managers. Diversity management helps an organization to locate itself within a diverse market and thereby increase its market share. The course is highly interactive and includes selected inputs provided by skilled and experienced facilitators.

COURSE OUTLINE

Module 1: Diversity as journey

• Understanding and being open to:
• Diversity at the personal level (assumptions, stereotypes, prejudices, values and beliefs)
• Diversity at the inter-personal level (evaluation of impacts of behavior on others)
• Diversity at the organizational level (auditing of policies, practices, procedures and organizational culture)
• The journey from awareness to understanding and appreciation

Module 2: Stereotypes and prejudices
• What is generalization?
• Stereotypes
•The nature of Prejudice

Module 3: Defining diversity and diversity management
• Mind-mapping your understanding of diversity
• Definitions of diversity
• Legally driven understandings of diversity – affirmative action and Employment equity
•Ethically driven understandings of diversity – moral and ethical imperatives

• Strategically driven understandings of diversity – behaviours and policies contributing to organizational goals and objectives

Module 4: Diversity issues and dilemmas
• Six diversity scenarios
• Solving diversity problems in the workplace
•Learning to apply principles in context

• Appreciation of diverse cultures
• An anthropological view

Module 5: Gender Equity

• Stereotypes of women and men in the workplace
• Understanding the difference between sex and gender
• Are there male and female jobs?

Module 6: Race and racism

• Racial stereotypes in society
• The storytelling circle method
• Surfacing our attitudes, biases and stereotypes in a context of trust
• A racial diversity case study

Module 7: Diversity in ability

• Definitions of disability
• The social model approach to difference in ability
• Disability and impairment
• A working definition of disability
•Creating an enabling work environment

Module 8: Self Reflection
• What it means to manage diversity at the personal and inter-personal levels
• The exclusionary workplace environment
•The inclusive workplace

• Evaluation of own attitudes, negative behaviours and constructive behaviours in the workplace

Module 9: The case for diversity
• Why it’s important to manage diversity
•The Employment Equity Act, Skills Development Act, Preferential Procurement Act and BBBEE Codes

•Business benefits of diversity management

•Diversity management approaches and strategies

Module 10: Diversity Programmes

•Conducting a diversity audit

•Diversity management programmes – success and failure factors

•Mainstreaming diversity

•Model to manage cultural diversity

Accredited by the Services Seta

Imsimbi Training is an Accredited Training Provider with Services Seta number 2147. Imsimbi Training is a Level 2 BBBEE company.