This course is accredited by the Services Seta and material covers unit standards 252031 at NQF level 5 worth 4 credits.
3-Day course:
Course Objectives
Emotional Intelligence is the single most important indicator in producing leaders who are able to lead effectively in organizations at the highest levels. Longer term sustainability, requires that people go beyond I.Q. and develop their full E.Q.
“When I compared star performers with average ones in senior leadership positions, nearly 90% of the difference in their profiles was attributable to emotional intelligence factors rather than cognitive abilities.” Daniel Goleman
This course is designed to help delegates develop self-awareness, effective interpersonal skills, help understand and manage their emotions, and lastly unleash passion, energy and self motivation. In fact it is not the hardest working or most intelligent people who succeed, but people who have a high level of emotional intelligence who are able to gain the cooperation of their colleagues and lead and motivate teams of people. The course also focuses on achieving personal mastery, the skills required to help individuals become highly focused, organized, effective and successful.
Course Outline:
What is emotional intelligence?
Module 1:
Self awareness and Mindfulness
Deepening my Self Awareness
Johari’s Window
The Myers Briggs Personality Test
Understanding different personalities
Locus of Control
Module 2:
Interpersonal Skills and Communication
The communication process
Giving and receiving feedback
Open and closed communication climates
Listening Skills
Listening with empathy
Communicating assertively
Transactional Analysis
Showing appreciation
Module 3:
Understanding & managing our emotions
Recognising negative emotions
Stages of emotional change in traumatic times
Hardiness Research
Resilience
Module 4:
Self Confidence, Self esteem and Self belief
Appreciating yourself
Doing an Emotional Intelligence Test
Module 5:
Personal Mastery
The law of attraction
Identifying your mission and soul purpose
Identifying your passions
From dreams to goals and objectives
Focusing on your core genius and talents
Three obstacles to success:
Considerations, fears & roadblocks
Taking action
Fire, ready, aim
Having an attitude of gratitude
Living from a space of positive emotions
Focusing on the good in your life
Course Outcomes
• Self understanding
• Understanding your personality profile
• Understanding your weaknesses and strengths and EQ gaps
• Understanding your colleagues
• Improved interpersonal skills
• Improved listening and communication skills
• Improved feedback skills
• Improved assertiveness skills
• Focusing on the good in self and others
• Improved resilience skills and hardiness
• Identifying emotions and feelings and
• Releasing negative emotions
• Understanding personal mission and passion
• Identifying your core genius and talents
• Developing a personal mission & action plan
Accredited by the Services Seta
Imsimbi Training is an Accredited Training Provider with Services Seta number 2147. Imsimbi Training is a Level 2 BBBEE company.
