The programme is designed to identify problems and to make responsible decisions. The main focus is on the workplace, although the same principles can be used elsewhere. Business teams and leaders are equipped with a range of skills and strategies which will help them to manage and resolve the inevitable challenges which are part of any business process.

Objectives

This workshop will help you:

 Increase your awareness of problem solving steps and problem solving tools.

 Distinguish root causes from symptoms to identify the right solution for the right problem.

 Improve your problem solving and decision making skills through identifying your own problem solving style.

 Identify ways to think creatively and work towards creative solutions.

 Recognize the top ten rules of good decision-making.

 Develop the confidence to tackle problems efficiently and effectively

Target Audience

The workshop is suitable for support and executive staff members, who are required to resolve existing problems, make qualified decisions and to polish interpersonal and team competencies. It is also highly suitable for teams who wish to understand the importance of team problem solving and decision making to manage risk and to build synergy and effectiveness. The skill of Problem Solving and Decision Making efficiently and effectively is an essential Emotional Intelligence ingredient in a society where problems are solved through and with those around us.