Aligned to SAQA’s Unist Standard ID 120305, NQF Level 5, Credits 8

Emotional intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others and interact with empathy towards other’s emotions. This workshop teaches the basis of emotional intelligence and gives guidelines on applying the theories in everyday situations that arise when working with people.

References

“The course is very relevant and informative” ~ Makonko Devilliers (Teba Bank)

“This is a course well worth doing and I would recommend it to others” ~ Jaco Ferreira (SARS)

“I think this was a brilliant course. I have learnt so much” ~ Zanele Molobi (Trudon)

“The course has given me a great deal of knowledge and equipped me to positively change my work & home environment” ~ Patricia Hilly (Royal Swaziland Suger Corp)

“Most wonderful two days – thank you” ~ Heather Frankiskos (St Stithians College)

Training course objectives for Emotionally Intelligent Leadership

 Understand the concept of emotional intelligence and how this impacts on leadership

 Analyse the relationship between emotional intelligence and self awareness

 Analyse the relationship between emotional intelligence and self management

 Analyse the relationship between emotional intelligence and social awareness

 Apply techniques for responding to situations in an emotionally intelligent manner