Language Lab
Conflict handling and negotiation skills
Conflict handling and negotiation skills
The course includes, amongst other things: *Diplomatic language for handling conflict and good negotiations. *Interacting effectively with others. *The language of persuasion. *Softening techniques. *Presentation skills. *The importance of tone.
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Business Writing Course
Conflict handling and negotiation skills
English Improvement Course
Meetings and negotiation skills
Minute taking in meetings
Presentation skills
Pronunciation and speaking skills
Report and Proposal Writing
Secretarial English and frontline telephone skills
Time Management