Writing well is a powerful skill in business. It tells the reader/client whether they are dealing with professionals or amateurs. Good writing is the report that is read, the memo that gets action, the letter or email that says what a phone call can’t. This course equips delegates with all the basic skills for effective writing including planning skills, notes on style and tone, and key grammar, punctuation and spelling rules. Delegates also learn specific techniques and strategies for writing effective emails, clear letters, attention-grabbing memos and interesting reports. Customisation to client-specific requirements is always available.