Aim:

To educate supervisors, junior and middle management on the basic requirements of good management

Content:

What Are the Qualities of a Good Manager?

Understanding People

Making the Transition From Worker to Manager

Understanding Your Own Role and Responsibilities

Understanding Your Management Style

Is Your Approach Holistic or Cellular?

Setting Clear Goals and Expectations

Going for the Quick Fix over the Lasting Solution

Setting Clear Standards

Delegating and Empowering

Making Time for Employees

Recognising Achievement

Failing to Learn

Training Your Staff

Outcome:

At the end of this workshop the learners will have thebasic knowledge enabling them to set goals and standards, empower other staff,grow in their own positions and recognise the value of a team.

SAQA US ID NQF LEVEL CREDITS US TITLE

242818 4 5 Describe relationship and responsibilities of management