Aim:
To educate supervisors, junior and middle management on the basic requirements of good management
Content:
What Are the Qualities of a Good Manager?
Understanding People
Making the Transition From Worker to Manager
Understanding Your Own Role and Responsibilities
Understanding Your Management Style
Is Your Approach Holistic or Cellular?
Setting Clear Goals and Expectations
Going for the Quick Fix over the Lasting Solution
Setting Clear Standards
Delegating and Empowering
Making Time for Employees
Recognising Achievement
Failing to Learn
Training Your Staff
Outcome:
At the end of this workshop the learners will have thebasic knowledge enabling them to set goals and standards, empower other staff,grow in their own positions and recognise the value of a team.
SAQA US ID NQF LEVEL CREDITS US TITLE
242818 4 5 Describe relationship and responsibilities of management