| Name: |
Assertiveness and Self Confidence |
| Training venue: |
|
| Accredited: |
Programme not SETA Accredited |
| Cost: |
Refer to Training Calendar |
| Entry Requirement: |
-Learners required being on a basic NQF level1, Numeric and Literacy level
-Minimum experience of 14 days in workplace.
-No other experience required for entry level. |
| Target Group: |
-General Staff
-Supervisors
-Junior Management |
| Duration: |
1 Day – Theoretical Learning
Incorporating 70% Practical and 30 Theoretical skills in the facilitation style. |
| Certification: |
- Certificate of Attendance – on completion of the course. |
| Learner Material: |
Learners will receive the following learning materials:
- Learners guide
- Additional resources – where required. |
| Programme Detail: |
LEARNING OUTCOMES
1. Understanding the difference between passive, aggressive and assertive behavior.
2. Learn about the Rules of Assertiveness and how you can put them into practice.
3. Practice assertive techniques in your own life.
CONTENT
1. INTRODUCTION
2. WHAT IS ASSERTIVENESS?
3. WHERE DOES ASSERTIVENESS COME FROM?
4. THE ADVANTAGES OF ASSERTIVENESS
5. THE RULES OF ASSERTIVENESS
6. THE SKILLS OF ASSERTIVENESS
7. HOW TO SAY NO
8. PRACTICE ASSERTIVENESS |
