| Name: |
Effective Communication Training Durban
|
| Training venue: |
|
| Accredited: |
Programme not SETA Accredited |
| Cost: |
Refer to Training Calendar |
| Entry Requirement: |
-Learners required being on a basic NQF level1, Numeric and Literacy level
-Minimum experience of 14 days in workplace.
-No other experience required for entry level. |
| Target Group: |
-General Staff
-Supervisors
-Junior Managment |
| Duration: |
Day 1 – Theoretical Learning
Incorporating 70% Practical and 30 Theoretical skills in the facilitation style. |
| Certification: |
- Certificate of Attendance – on completion of the course. |
| Learner Material: |
Learners will receive the following learning materials:
- Learners guide
- Additional resources – where required. |
| Assessment Strategy: |
Learners are required to apply skills and knowledge obtained on the course in the workplace. The facilitator will incorporate 70% practicality by means of examples, activities and role-plays.
Learners will receive a workbook and portfolio guide, which will guide them thorough the process. |
| Learning Outcomes: |
Effective Communication has become a major development opportunity for all
successful organizations. In this module you will learn how 360 Degree
Feedback can be readily implemented within any organization.
When you have completed this module you will be able to define the key
concepts associated with 360 Degree Feedback and you will be able to:
• Identify the main benefits of effective performance appraisal and the roles
that the manager and employee play
• Understand eight common appraisal techniques
• Identify two major implementation areas of 360 Degree Feedback
• Use 360 Degree Feedback effectively within the organization
• Determine whether your organization is ready for 360 Degree Feedback
• Understand common reasons why 360 Degree Feedback Programs Fail |
