Who should attend?

All sales personnel and business managers who have face to face contact with customers.

We all know the pareto rule 80% customers make up 20% business?

But what do we do about it and how do we implement it across the sales force?

• Sell more profitably!.

• How do individuals spend their time? (involves Pre work assessment on use of current resources, to be completed at least 4 weeks ahead of the course).

• Understand the difference between efficient and effective.

• Identify real costs of selling or not selling?.

• Proven territory planning techniques.

• Customer profiling and preparing a strategy for best use of time.

• Recording and analysis of calls.

There is a lot of actual role play, and participation of real life examples required in the workshop, as well as pre-course work and some evening work.