This 2 day course is crammed full with communication tools, techniques and practical advice on how to deal with difficult workplace situations. Gain practical knowledge on becoming a better and confident communicator who can build collaborative working relationships on all levels - with your team members, fellow supervisors/managers, and senior directors.

Companies are realising that if they want optimal business results, productive work teams are the key success factor. Effective communications takes real skill and conscious effort. Straight talk helps you, as a new manager, build a solid set of communication skills to proactively solve problems, diffuse conflict, build consensus and improve workplace relationships.