Everyone wants value for money and a return on investment and when you train your employees there is no exception! Sadly, many managers make the mistake of jumping into training solutions head first which are often not the answer. And mistakes like these are both costly and embarrassing as they simply have no impact on the problem - and in some extreme cases they can simply make it worse! This detailed 2-day training course will show you the sequence of steps that you must use to lay the foundation for the entire process, firstly to see if a training need exists; and if it does how to fill the gap with the right training and not just quick fix initiatives that don't really solve the problem.