The Technical Documentation course emphasises the importance of documentation and the skills necessary to develop relevant, useful technical documents, from specifications to training material to policies. Digital formats and documentation projects are also discussed.

Delegates who complete the Technical Documentation course will be able to:

• Understand the importance of documentation and documentation management.
• Understand the different types of documentation.
• Understand patterns for organising information.
• Implement a process for design and delivery of technical documents.
• Make informed choices as to the best digital format for documentation.
• Understand how to improve the style and readability of a document.