Social media is an effective way of building relationships with customers.

However, before you start you need to know how it can be used to grow your business – and how it could potentially harm your bottom line.

Don’t simply outsource this function to someone who “gets” this Social Networking stuff – rather attend this half day seminar and discover how successful companies are utilising various Social Media platforms to market themselves.

During this half day seminar you will discover how to:

• Use Social networking to increase your sales and build ongoing customer loyalty

• Add a personal, approachable element to your business or product

• Engage with customers directly but informally while they are “online”

• Increase the traffic to your website by writing good quality consistent content

• Create excitement around your website, product, service or brand through effective use of Media Sharing, Blogging and Social Networks

• Gain direct access to your customers and discover their exact wants and needs so you can tailor your marketing approach

• Build stronger client relationships by dealing effectively with customer complaints as they voice their opinions online

Social Media has become a major force in the online marketing and advertising arena.

Companies internationally and locally are allocating more and more resources into interacting with customers on social media, spending hours ensuring customers are interacted with and left with a feeling that they are important and listened to.

This wouldn’t be happening if there wasn’t some sort of return – but skeptics are asking just how valuable social media is to brand recognition, building and loyalty.

This interactive half day seminar will open your eyes to a whole new world of marketing opportunities, and provide you with practical guidelines to ensure that if you do decide to enter the social media world, you do so with the knowledge and skills you need to be successful.