In order to compete successfully in an ever changing marketplace the whole organisation needs to be able to respond quickly and in unison. For this to occur leaders need to understand why individuals behave as they do, so as to deliver excellent results. This Organisational Behaviour training course provides an understanding of the relationship between organisational behaviour and the organisation. Also, it provides an appreciation of the models of Organisational Behaviour. The Training Shop has B-BBEE Status Level of “Level Four Contributor”