Meeting management and minute taking
This two-day workshop will focus on why meetings are an essential element of business communication and being able to organise, prepare for and take and distribute minutes efficiently is an important skill that can be learned and enhanced.
Who should attend?
- Personal Assistants
- Executive Assistants
- Secretaries
- Project Assistants
- Administrative Assistants
Workshop outline
- Write and distribute minutes with confidence.
- Understand best practice theories to prepare for meetings and write effective minutes.
- Clearly identify your role before, during and after the meeting.
- Identify positive strategies to listening & summarising.
- Deal with jargon and technical language & grammar professionally.
- Identify different methods of Minute Taking and organising your material.
- Learn techniques to identify and highlight important points in a clear concise language.
- Ensuring a meeting is successful - what role will you play?
- Arranging the meeting, Agenda setting, Minute taker
- The meeting cycle and structure of a meeting
- Agenda setting with example layouts
- Do's & don't - effective note taking
- Layout of Minutes with example layouts
- Practical Exercises
- Business English
- Punctuation
- Grammar