The concept and implementation of Mentoring and Coaching of individuals in business have grown significantly in recent years in South Africa as business recognises the increased value of retaining and growing star performers. Regular Mentoring and coaching sessions keep individuals on track in terms of the values, vision and strategy of the business and assist in the development of people in organisations. This two-day course will equip leaders with the tools to implement a mentoring and coaching approach to help unlock potential, reinforce strengths and counteract any negative behaviour, all with the aim of maximising the individual’s performance.
Who should attend?
- CEO’s
- Managing Directors
- Executive Directors
- Executive and senior level managers
- Human Resources
- Identified coaches and mentors
Workshop outline
What is mentoring and coaching?
Mentoring - from the Greek word meaning enduring - is defined as a sustained relationship between an employee and a trusted advisor. Through continued involvement, the mentor offers support, guidance, and leadership as the apprentice goes through a difficult period, faces new challenges, develops skills and grows. Mentoring is generally regarded as the transfer of experience.
Coaching – an interaction that focuses on enhancing knowledge and skill. It is a way of having powerful and meaningful conversations and interactions delivering sustainable change and growth.
Why is coaching and mentoring of employees important?
The principles of Coaching and Mentoring clarified
- What is coaching and mentoring?
- When is coaching and mentoring needed
- What are the common things coaches and mentors are expected to do?
- Coaching and mentoring do’s and don’ts
How to create rapport as a mentor and coach
- How to communicate like a coach and mentor - Coaching structure and jargon
- What questions to ask
- How to identify and address behavioural patterns and problems
- How to give feedback
- Feedback formulas and techniques
How to measure the coaching and mentoring intervention
- How to align individual values with company values as a tool for direction and focus
- How to improve the decision making process
- How to implement successful performance appraisals
- Elements and structure of successful performance appraisals
- How to approach performance appraisals as a coach and mentor
One on one vs group coaching
- Dealing with conflict in dealing with teams, meetings and one-on-one environments
- When to apply the rules
- The do’s and don’ts
- The best approach for yourself, teams and projects
- The tick box of successful goal setting
- How to create vision and team buy-in
- How to influence teams and people
- How to manage execution of plans by using coaching and mentoring conversations
How to coach yourself
- How to adjust the tools and apply them to your own life