On completion of this course the delegate will be able to:

- get work done much easier by enhancing Outlook knowledge and skills.

- access information more easily.

- be more organised (paper-based and electronic information).

- be more in control of one’s workload.

- become more relaxed yet focused.

- have less stress.

- free up 30 minutes a day – which is about 3 weeks per year to complete more projects and generate more income.

- use the full functionality of MS Outlook whilst understanding that there is more to it than just e-mail and Calendar.

- have a consistent way in which to collect, process and organise the hundreds of inputs coming one’s way every day by e-mail, phone calls, snail mail, voice mail and one’s own mind.

- use time tested systems, strategies and tactics to manage the workflow with the power of Outlook.