Aligned to US 117877

Programme Objective:

This course aims to equip all managers with the knowledge and skills required to develop members of their own team so as to obtain their full potential.

Target Audience:

Current; new and aspiring managers

Learning Outcomes:

On completion of this course the delegate will be able to:

• explain the importance of developing people.

• explain the importance of effective communication in the coaching process.

• explain the roles and responsibilities within the coaching process.

• apply the coaching process.

• create the right environment within the workplace in order to facilitate the coaching process.

• identify barriers to coaching and apply effectively strategies in order to address them.

• explain the importance of providing feedback when coaching.

Minimum Requirements:

• Competency in English.

• Management position or to be developed in management position.