Management meetings would be redundant without high quality minutes.
In partnership with the meeting’s Chairperson, the minute taker holds the key to transforming what could otherwise be time-wasting sessions into precise action plans, by producing short, sharp minutes that accurately record and clarify the meeting’s objectives, decisions and “to do” lists.
These everlasting and unchangeable records help organisations learn from past successes and challenges, and are vital to circumvent arguments and pinpoint accountability.
To transform the look and feel and ultimately the effectiveness of your company’s minutes, BizTech is presenting a course which covers the following topics:
MASTERING MEETING PROTOCOL
- Why meet at all?
- Essential elements of meetings
- Rules of conduct from legislation, constitution or common law
- Public versus Private and Formal versus Informal
- Become the right-hand to the chairperson
- Process, progress and decision making
- Terminology: knowing your quorums from your proxies
DEVELOPING YOUR MINUTE TAKING STYLE AND SKILLS
- Why not verbatim?
- Why knowing shorthand is sometimes a disadvantage!
- Terrific templates for easy and effective formatting
- User-friendly symbols and abbreviations
- The ultimate meeting preparation checklist
- The power of selective paraphrasing
- Speaking up to sort out ambiguities: appropriate assertiveness
- Indispensable listening skills for improved concentration
- Tighten up your writing: keeping it short, sharp and simple
- Using glossaries and other tools to cope with unfamiliar subject matter
MAKING MINUTES MORE INTERESTING
- Understand the hidden variables such as group dynamics, status and the seating plan
- Be aware of different personality types and possible agendas
- Recognise how body language can be used to influence people
- Projecting a positive image and attitude so that you are respected as an integral player in the meeting, and not merely ‘The Secretariat’
Course outcomes
Institute fail-safe preparation and planning for meetings and minute taking
Produce high quality, highly readable minutes in cutting edge formats
Ensure effective follow up on action points and decision implementation, thanks to the clarity and accuracy of your minutes
Use your minute taking role to expand your knowledge and make valuable contacts within your organization, while maintaining confidentiality and discretion
Take the opportunity to impress your executives with your professionalism and competence – minute taking in the right meetings could be your first step in advancing your career!
