Course Outcomes: Understand concepts of communication, and report-writing. Apply effective written communication techniques especially for problem-solving and report-writing; Demonstrate an understanding of paragraph writing; Identify the different methods of planning; Recognise the value of good written communication; Understand how to write and proofread your work so that it is clear, concise, complete and correct; Apply effective proofreading and formatting techniques. To understand and apply techniques for constructing and writing general communications, reports, business and strategy document, with special emphasis on the identification, solution and management of problems.