Upon successful completion of this course, learners will be able to demonstrate their ability to: Effectively implement the theory of Participative Management so that the manager reflects the importance of getting buy-in at the beginning of an initiative; Creating a sense of “Putting People at Ease” that gets at the heart of making others relaxed and comfortable in your presence; Establish the concept Self-Awareness that will allow the manager to have an accurate understanding of their strengths and weaknesses. Ratings on self-awareness were related to impulse control and stress tolerance; Establish a good balance between Personal Life and Work measures to the degree to which work and personal life activities are prioritised so that neither is neglected; Gain the character traits of truthfulness and equanimity, so the manager will remain calm in a crisis and recover from mistakes; Implement the art of creating and maintaining solidified, well rounded and developed relationships; Accurately establish an attitude of “Doing Whatever It Takes”, which has to do with persevering in the face of obstacles as well as taking charge and standing alone when necessary were related to two of the emotional intelligence scales: independence and assertiveness; The ability to confront problem employees, so the manager will act decisively and fairly when dealing with problem employees, using the measure of assertiveness; Understanding the concept of Change Management which is the final measurement scale to be connected with emotional intelligence.