Course Outcomes: Understand the essentials of Outlook and use the main menu, shortcut menus, shortcut keys, and dialogue boxes; Use Outlook Today, the Navigation Pane, the Reading Pane, and the To-Do Bar; Use the Help screen and the help toolbar; Send and receive e-mail; Open, edit, print, save, and delete e-mail messages; Reply to and Forward messages; Use the Attachment Previewer; Add attachments, Outlook items, and hyperlinks to your message; Effective use of the Calendar, Contacts, Notes and Journal features of Outlook; Using Preview and Print options within Outlook.