Boston City Campus and Business College
Call Centre Operations
Call Centre Operations
This module covers telemarketing, the marketing function in a campaign, tracking and qualifying prospects, managing the call centre, staffing the call centre and more.
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Eastern Cape
18
Free State
18
Gauteng
18
KwaZulu-Natal
18
Limpopo
18
Mpumalanga
18
North West
18
Western Cape
18
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A+ (CompTIA)
Adobe Photoshop 1
Adobe Photoshop 2
Advanced Accounting
Advanced Wordprocessing
Audio Typing
Business and Office Administration 1
Business English
Business Law
Business Law and Administrative Practice
Business Management Techniques
Computerised Accounting - Pastel
Conveyancing
Cost and Management Accounting
Database (Access)
Dreamweaver 1
Dreamweaver 2
General Office Practice
Income Tax Returns
Intermediate Accounting 2
Introduction to Business Accounting
Introduction to PC
Introduction to Programming
Introduction to Public Relations
Introduction to the Study of Law
Life Skills
Microsoft Project 1
Office Communication
Payroll & Monthly SARS Returns
Practical Bookkeeping 1
Practical Bookkeeping 2
Presentation Graphics (Powerpoint)
Principles of Advertising
Principles of Business Communication
Principles of Credit Control
Principles of Customer Service
Principles of Entrepreneurship
Principles of Journalism
Principles of Marketing
Principles of Marketing Communications
Project Management
Reception & Switchboard Skills
Reservations and Front-of-House
Retail Marketing
Selling Skills
Sociology of Sport
Sports Event Management
Sports Marketing and Sponsorship
Sports Medicine & Injuries
Sports Nutrition
Sports Psychology
Spreadsheets (Excel)
Stock Control
Tourism (Hospitality)
Typing Skills for the Executive Secretary
Understanding the Internet
Windows 7
Wordprocessing