the end result ... As a team, you recognise that each individual is unique in the way that they contribute to the effectiveness of the team. You have practical skills to communicate and build relationships that cross barriers of hierarchy, language, culture and social background. You are able to strategise interactions with colleagues, resulting in lower levels of stress and increased motivation and productivity. the expected outcomes ... understand how perceptions influence behaviour understand and assess the different behaviour preferences that motivate self and other team players identify your personal strengths, weaknesses and potential development areas explore and identify practical ways of communicating more effectively with other team members develop skills to adapt your own behaviour to honour differences and ensure successful interactions analyse the team dynamic and it’s impact on your ability to meet team objectives develop specific actions to address potential gaps in your ability to perform