PURPOSE OF THE UNIT STANDARD Learners acquiring this standard will be learning towards obtaining a national qualification or are working within the logistical activities of a company in a management environment, where acquisition of competence against this standard will add value to learners job, or chances of finding employment. The qualifying learner is capable of: Managing customer satisfaction. Measuring and controlling the overall costs of logistics activities. Managing the transport function. Managing the warehouse function. Managing inventory and the purchasing function. Managing order processing function.