PURPOSE OF THE UNIT STANDARD
Learners acquiring this standard will be learning towards obtaining a national qualification or are working within a team based management environment, where acquisition of competence against this standard will add value to learner`s job, or chances of finding employment.
The qualifying learner is capable of:
Providing leadership to work-teams and individual team members.
Establishing individual and team performance expectations and standards.
Creating a healthy and fair working environment.
Negotiating with employee representatives and resolve occupational conflict.