PURPOSE OF THE UNIT STANDARD This unit standard is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career in the ICT industry. People credited with this unit standard are able to: Understand the concepts and terms of electronic messaging. Create and send an E-mail message. Receive and respond to e-mails. Work with multiple E-mail messages. Adjust settings to customise the view and preferences of the E-mail application. The performance of all elements is to a standard that allows for further learning in this area.