CONTENT METHODOLOGY

DAY ONE:

-Introduction to Management,
-Course Overview,
-Management vs Leadership,
-Some definitions,
-The Management Spectrum.

DAY TWO:

-Analytical vs Creative Thinking,
-Steps to solving problems,
-Left/right brain thinking,
-The power of brainstorming.

DAY THREE:

-Planning,
-SMART goals and objectives,
-Prioritising,
-Case Study.

DAY FOUR:

-Organising,
-Resources and KPA’s,
-Departmental goals and KPA’,s
-Delegating.

DAY FIVE :

-Controlling, -Measuring performance, -Identifying performance deficiencies, -Performance reviews and appraisals .

DAY SIX:

-Leading,
-Situational leadership,
-Applying situational leadership in the workplace,
-DISC profiles,
-Understanding the impact your profile has on colleagues and the -team.

DAY SEVEN:

-Communicating Assertively, -Identifying your style, -Understanding the impact this styles has on others, -Conflict resolution, -Steps to resolving conflict -Individual Profiling,

CONTENT METHODOLOGY

DAY EIGHT:

-Change Management,
-The new organisations of the 21st century,
-New approaches and new styles,
-Organisation culture and the impact on work styles,
-Case Study,
-Group Discussions.

DAY NINE:

-Teams and Motivation,
-Building successful teams,
-Useful people to have in teams,
-Action Planning for specific teams.

DAY TEN:

-Conclusion of Programme,
-Final presentation to managers concerned,
-Feedback on presentations.

Course Information

This programme is structured around the workplace and all role-plays and case studies are geared to making the learner more aware of the impact their approaches and styles have on colleagues and the teams they work in.

Individual Action Plans are included at the end of each Module and this allows the learner the opportunity to self-assess and develops plans for ways of improving their individual styles.

Final Practical Work Place Presentation

Each learner will be expected to make a final practical presentation to the group and relevant managers.

This presentation will identify a work-related issue that the learner is expected to improve/resolve/change.

Managers attending will be expected to give feedback on the presentations and guidelines as to where the learners can improve or if the suggested approaches/changes can be implemented.

Time, Venue and Learner Numbers

This programme should be approached over a period of time and can be held on a weekly or fortnightly basis.

Training times can run from 08:00 – 16:00 or 08:30 – 16:30.

An off site venue would be more suitable as this allows the team to work together uninterrupted. We facilitate a maximum of 12 learners in a group.

Fees Include

• All course notes and manuals
• Written feedback to management
• Scoring and graphing of relevant individual profiles

NQF Level: 4