Many managers and supervisors are required to ensure employees behave in the workplace in accordance with company policy and procedures.

Many of these managers and supervisors are expected to take disciplinary action against errant employees but are not qualified or trained to do so effectively.

The result is companies are paying the price through CCMA actions and awards.

By ensuring your managers, supervisors and other relevant employees are adequately trained in disciplinary process and procedures you can potentially save the company a great deal in unnecessary CCMA claims and awards.